Privacy policy.
At AlignWorks Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request a quote, or hire us for cleaning services in Calgary, Alberta.
Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information: Name, email address, phone number, and address.
Service Details: Information about the cleaning services you request (e.g., residential cleaning, commercial cleaning, gutter cleaning, window cleaning, post-construction cleanup).
Payment Information: Billing details when you pay for services.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
Provide and manage cleaning services in Calgary and surrounding areas.
Respond to inquiries and provide quotes.
Process payments securely.
Send appointment confirmations and service reminders.
Improve our website and customer experience.
Send promotional offers or updates (only if you have opted in).
Sharing Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
Service Providers: With trusted third parties who help us deliver services (e.g., payment processors, scheduling tools).
Legal Requirements: If required by law, regulation, or court order.
Business Transfers: In the event of a sale, merger, or business restructuring.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to refuse cookies, but some site features may not work as intended.
Data Retention
We keep your personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
Your Rights
Under Alberta’s PIPA, you have the right to:
Access the personal information we hold about you.
Request corrections to your information.
Withdraw consent for certain uses of your information (subject to legal or contractual restrictions).
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
AlignWorks Solutions
Calgary, Alberta, Canada
Email: services@alignworkssolutions.com
Phone: (587) 572-4389